A Journey of Compassion and Care at Pacific Global Medical Center

A Journey of Compassion and Care at Pacific Global Medical Center

In April 2024, what began as a festive getaway in Cabiao, Nueva Ecija, turned into a defining moment of trust and gratitude. It was my 38th birthday, and my husband—already feeling under the weather—insisted on celebrating. Two hours into the party, chills overwhelmed him. I found him shivering under a blanket in our room. The next morning, nausea and headaches left us both weak, but my priority was getting him to proper medical care.

First Impressions and a Change of Heart

When we arrived at Pacific Global Medical Center’s Emergency Room along Mindanao Avenue in Quezon City, I hesitated. I’m used to sprawling hospitals, and smaller facilities often lack equipment. Within minutes, those doubts vanished. Attentive nurses and doctors sprang into action, ordering comprehensive labs and scans. Every test was explained, and no step felt rushed or overlooked

Dedication to Diagnosis and Treatment

The results were clear: a liver abscess had progressed to sepsis. Under the expert guidance of Dr. Suzanne Santos, a month-long antibiotic regimen began—two weeks of IV therapy followed by two weeks of oral medication. Admission was necessary, and despite concerns about costs, the staff helped us choose a private room at the most affordable rate without sacrificing comfort.

Why Pacific Global Medical Center Stands Out

• 24/7 Emergency Excellence Always open, always ready. Fast triage, immediate labs, and use of Maxicare ER cards (₱13,000 fee honored) mean urgent needs are met without delay.

• State-of-the-Art Technology Level 3 accreditation ensures access to modern imaging and diagnostic tools. From ultrasound to CT scans, you get precise answers quickly.

• Affordable, Transparent Room Rates Private rooms start at competitive rates. Thanks to PhilHealth and PWD benefits, fast forward to 2025, my husband’s hospital bills for chemo therapy now cost just ₱100 per stay, letting us upgrade to a suite every time.

• Personalized, Compassionate Staff Doctors relentlessly pursue the root cause. Nurses anticipate needs with kindness. Administrative staff handle HMO and PhilHealth paperwork in record time.

• Sparkling Clean and Efficient Hallways and rooms are constantly tended. You’ll see cleaners in every corridor. A small facility means fewer delays, quicker billing, and a sense of home.

• Convenient Location Just off Mindanao Avenue, near Novaliches and Quezon City’s major thoroughfares. Easy for family visits and quick transfers from home.

Tips for Your Next Admission

1. Check your PhilHealth and HMO entitlements before you go.

2. Ask about private-room packages—packages often include meals and basic medicines.

3. Trust the team’s recommendations on tests; early diagnosis saves time and money.

4. Choose Pacific Global for follow-up treatments to maintain continuity of care.

From unexpected chills at a birthday party to a full recovery supported by state-of-the-art care, Pacific Global Medical Center turned our moment of crisis into one of confidence and hope. If you’re seeking attentive staff, modern facilities, and costs that respect your budget, I wholeheartedly recommend making Pacific Global Medical Center your first stop for any medical need.